Yingshiwei has always regarded customer service as the core driving force for brand development. With more than ten years of in-depth experience in the industry, it has established a "trinity" full-link service guarantee system. Service outlets are distributed across 12 provinces, municipalities directly under the Central Government, and autonomous regions. The service scope covers pre-sales, in-sales, and after-sales, fully meeting the service needs of different regions and users. Driven by the "dual wheels" of "stable and durable hardware genes + agile and warm service ecosystem", Yingshiwei has provided protection and support for over 100,000 devices. The fault repair rate has remained above 98.7% for five consecutive years, injecting lasting vitality into each work recorder.

High-quality warranty in the industry:

The general warranty period for the recorder is 1 year.

The general warranty period for the collection workstation is 1 year.

The fastest repair return speed:

The recorder will be returned within 7 working days.

The workstation will respond to the call within 1 hour.

Dedicated line for answering calls

Dedicated unified service hotline: 400-698-2882

Service hours: Monday to Saturday (8:30-17:30)